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Dave White
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Activity overview
Latest activity by Dave White-
Dave White created an article,
How the Portal Uses Active Directory (AD) Information
When you set a profile field to use Active Directory, it tells IIS to grab the data from your LDAP domain controller instead of from the SQL server. 1. when you open a webpage that has AD informati...
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Dave White created an article,
Can't Upload User Photo
If you click on the Upload Picture button and nothing happens, check that all the required fields are filled out in the user's profile. Also, make sure the user has been assigned a supervisor.
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Dave White created an article,
Getting Browser Login Prompt Popup
If you are getting a browser login popup, this is caused by the browser having difficulty authenticating with IIS. Two things can cause this. - Check that your DNS entry matches the binding and web...
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Dave White created an article,
Office Word file link fails to open, sorry we couldn't open "some file.docx'
- On the user's computer that is having the issue, open Credential manager. - First, try removing any credentials that you think are associated with Office. - If that doesn't work, clear all the cr...
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Dave White created an article,
How to find links in the database that have file:\\\
Run the following script **** Change DavidW2_PortalFx to the name of your PortalFX database *** SELECT IslandInfo.PrefString, pageInfo.DisplayText FROM [DavidW2_PortalFx].[dbo].[PWPage...
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Dave White created an article,
Setup Help Desk Notifications / Alerts.
- Make sure your email server has been entered correctly under Portal Tools - Manage Portal Framework - Portal Framework - Under Module Tools - Help Desk - Configure Help Desk - assign the Technic...
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Dave White created an article,
GUID Should Contain 32 Characters XXXXXX-XXXXX
The most common reason for this is a broken tab on a tabbed island. 1. Figure out which page has the bad tab island. 2. As you can see in my example below. I have two tabs, "tests tab", and "pte" -...
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Dave White created an article,
How to Add MIME Types To IIS
To check the MIME types you have installed, open IIS, Highlight your site, and click MIME Types. The most common MIME Types that are missing are - woff - woff2 To add a missing MIME type, rig...
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Dave White created an article,
How To Assign A Navigation Layout
You will need to be a portal administrator to change layouts Go to Portal Tools - Manage Portal Framework - Layout Manager Click Assign layouts Click the dropdown and pick the navigation layou...
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Dave White created an article,
How To Add A Role
You will need to be a portal admin to add a role. Go to Portal Tools - Manage Roles Click New Role Name the Role Click the dropdown next to the new role you created. Click Members. Move the...