Sarah Steele
Need to talk to me directly? Paste this link into your browser to access my calendar! https://calendly.com/pw-ssteele
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Activity overview
Latest activity by Sarah Steele-
Sarah Steele created an article,
OS EDU - How Can I DELETE a Field from a Help Desk?
Question : I need to delete a few existing fields from a Help Desk; we no longer use them. I also need to change one from being a Text Box to being a Drop Down. It just won't let me! Is the best a...
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Sarah Steele created an article,
OS EDU: Explaining How Conversation Subscriptions Work
If you'd like to receive notifications (Alerts) for Conversations, it helps to know what you are subscribed to and when you will, or won't, receive an Alert. (For more information on Alerts, you ca...
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Sarah Steele created an article,
OS EDU: How to Upload and Assign ANY Layout
You're going to send it in and reassign it! Head to Layouts Manager. Choose Import Layout Choose your new layout (from wherever you have it saved) and upload it! OS Pro Tip: Assign to just yo...
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Sarah Steele created an article,
OS EDU: How can I see a Help Desk Ticket I know I submitted?
(This article references our Help Desk.pdf Click here for the full version!) Sometimes, you or a user, may be looking for an update on a ticket that you've submitted via a Help Desk. The best isla...
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Sarah Steele created an article,
OS EDU: Database Document Permissions 101
This article references the most recent Documents .pdf Database (Portal Docs): Database Folders are folders that are created in the OnSemble database where you can upload documents directly to the ...
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Sarah Steele created an article,
OS EDU - Page Subscriptions 101
Your OnSemble Portal can alert your users when a change has been made to a page. This is a great way to make sure users are getting the most recent information! Every page in the portal has a "Sub...
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Sarah Steele created an article,
Calendar : 7.1.1 Release Information
Goal: The primary goal of this release is to fix calendar issues that are impacting customers and custom software projects. Note: Your portal must be on Version 7.1.0 or higher to update to this C...
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Sarah Steele created an article,
OS EDU - How To: Swap the Images and Links in the OnSemble Image Sidebar (Framework 7.0+ and higher)
Create a NEW Sidebar in 45 Minutes or Less! (In just a few easy steps with NO Server Access Needed) Step One: Figure out the right "look" You'll need two icons for every "button" in the sidebar. O...
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Sarah Steele created an article,
OS EDU - Recording: New Alerts Features in 7.2
This informal recording will quickly cover some of the new changes and features in the updated My Alerts Island found in Version 7.2 and Higher.
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Sarah Steele created an article,
OS EDU - Recording: New Documents Features in 7.2
This informal recording will quickly cover some of the new changes and features in the updated Portal Document Repository found in Version 7.2 and Higher. This video does NOT replace the Document...