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Brian Bauer
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EIM Client failing to install on Windows 10
When installing the EIM client on a new installation of Windows 10, it may sometimes make it halfway through the installation and then throw an error about being unable to install. This happens bec...
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Using Multiple Active Directory Domains in the portal
By default, the portal is only set to pull information from a single Active Directory domain - the domain of the identity account. The LDAP string in the web.config can be configured to point at a ...
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Exporting a Database Document List from the portal - TSR
Run the below script on the Production_Portal_PortalFx_Documents database to gather a list of all the database document names. The database name may need to be changed to match your database naming...
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Learning Management 6.1 Installation Notes - TSR
This article is a guide on how to install Learning Management from Expressway and migrate your existing recognition information over to the new application. We highly recommend that you contact Pas...
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Supply Order 6.1 Installation Notes - TSR
This article is a guide on how to install Supply Order from Expressway and migrate your existing supply order information over to the new application. We highly recommend that you contact Passagewa...
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How To: Enable embedded MP4 video files in the portal for viewing (IIS)
Some programs can create HTML pages that display MP4 (video) files in the portal. These files may not play correctly due to the MP4 mime-type being missing from the portal website. To fix this, go...
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Resolved Issue: Firefox caches documents instead of loading the newest update - *7.0.2 and below*
**NOTE: This issue was resolved with version 7.1.2 so only applies to versions below this** The issue in Firefox is document caching. Firefox has a setting in the about:config that checks for docum...
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How to Copy One User's Alerts Out to ALL Users.
One way we can set alerts using SQL is to copy one user's alerts to everyone else. This is often easier than determining what alerts you want to turn on where. You will need the UserID for the us...
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Error received on My Preferences or Edit User - An entry with the same key already exists.
If you go to one of the following: My Settings -> My Preferences Manage Users -> User Manager -> Edit Profile and receive the following error message: Server Error in '/' Application. An entry w...
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SQL Queries to get lists of User's Roles, Workgroups, and Permissions
This article will give you SQL scripts that will allow you to easily gather a listing of a user's Roles, Workgroups, and Workgroup Assistant Administrator Permissions. If your Production portal fr...