Passageways received a request to have the "notification" emails from the portal come in Plain Text, rather than HTML/Rich Text. When asked why, we got the following response:
“To help avoid SPAM and Phishing attempts, our staff are trained to lookout for emails that are not from a valid source. We have experienced emails that appeared to come from our own CEO that was a Phishing/SPAM attempt, so that is why we need to see all the text to verify that it is coming from a legitimate source, such as our Portal."
Do we have any other groups who would like to see this feature?
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