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Help Desk - Alert all technicians when a request is closed




  • Official comment
    Anne Wertz

    Hello Katie,

    I could see how this would be helpful for us as well.   Would you agree that it would be beneficial to have this option on all other HD actions as well? (ie Add Comment, Edit and Move)

    Thanks for posting the suggestion!   I'm giving this a thumbs up as well!

    Anne Wertz Deno



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  • Avatar
    Katie Biehl

    It would be nice to have the options available for those actions, yes.

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