Question : So, we have a GREAT portal, and I love that it follows our branding, and uses our colors. there's just one small problem. The browser tab looks like this :
That blue path is not our logo, and "Passageways" isn't our portal name. Can we change this?
Answer : Yes, you can! Changing the text is REALLY easy - it will take five seconds! Go to Portal Tools -> Manage Portal Framework -> User Interface Settings -> General Settings -> Portal Name From there, you can make it say anything you want.
For the icon, you absolutely can change it from our "little blue path." You'll need server access*, but it's really easy. Just follow the steps in this article. Just rename your icon to be favicon.ico then drop the image in!**
We just did ours for the CSM Demo Portal. Neat!!
*Rackspace and Azure customers - your Passageways Tech Support team will happily perform this step for you!
**Edit to Add : If your new icon doesn't show up right away, don't panic. There is a weird caching issue for icons in Windows. Once the browser cache is sufficiently cleared (for the favicon this can sometimes take a while, it gets pretty heavily cached) you should see the image change.