Setting up Email for the portal

There are three major things that must be correct for the portal to send an email notification.

1. The user’s email address must be correct in their profile.
   • Portal Tools – Manage Users – User Manager
   • 

• The IP address of your email server must be correct in SMTP settings
  • Portal Tools – Manage Portal Framework- Portal Framework Settings.
  • 
  • • If you are using Cloud Office 365 the setting is different.
    • You must put the following line in the web.config file on the webserver. Search for SMTP in the web.config and change the line to:
    • <network host="smtp.office365.com" password="your password" port="587" userName="your username" enableSSl="true" />
    • It will look like this:
    • 
    • On the portal side, it will look like this
    • 
  
  
  • The administrator email must be an email that can send and receive emails on your domain.
    1. Manage Portal Framework – Portal framework Settings
    2. 

You can test sending a portal email by putting senduseremail.aspx after your URL. For example:

HTTP://your portal/senduseremail.aspx 

You will get a screen like this.

Just send an email to yourself and see if it arrives.