Reports - > Portal framework - > System Summary
Look for the large black bold number at the top.
Passageways Support will often need this number to provide you with the best service. it is also VERY helpful to them, especially if performing an update, to have the information in the "blue box"
If you scroll down, you'll see several "Passageways.Modules" highlighted in one light blue section. Including a screen cap of that information with your ticket will help us provide you the best service possible!