Dear Dashboard Customer,
This is a notification that you may be impacted by an upcoming Chrome browser update. In September 2015, Chrome will remove all NPAPI support. Consequently, Dashboard visualizations will no longer render in a Chrome Browser.
Passageways is working toward finding a solution as quickly as possible. Once we determine the best solution, we will provide a resolution date. We assure you that we are taking this seriously and understand the importance of resolving this issue in a timely manner.
Additional communication will be sent once we have more concrete information. Internet Explorer browsers will not be affected by this change. We therefore recommend using IE while this issue is being resolved.
Thank you for your understanding as we work through this. If you have any questions or concerns you can reach us directly at firstname.lastname@example.org or reach out to your Customer Success Manager.
The Support Team