How To Get Updates?
- System Summary (Reports > Portal Framework > System Summary. Copy the blue section with version information)
- Portal to update (Production, Sandbox, etc)
- Date & time for update
- Server access contact
If Passageways is hosting your portal, we will be scheduling these updates in the next few weeks. If you would like your portal to be updated sooner you can email your request to firstname.lastname@example.org.
Sandboxes are Available
We strongly encourage all organizations to consider using a Sandbox, especially those customers with consulting applications. Many organizations are currently taking advantage of our Sandbox option to review, test, and educate their staff prior to a production update. For more information on Sandbox Portals, click here.
Education and Training Resources
Many resources are now available to guide you through the update.
If you have any questions, or would like to schedule update assistance, don't hesitate to contact our support team by emailing email@example.com or calling 765-535-1880 opt. 1.