How To: Uninstall a Passageways Module

1.       Remove the module entry from Add/Remove Programs or Programs and Features by right clicking the desired module and selecting ‘Uninstall’.
           a.       If while trying to uninstall, an error message like this appears, ''Error Applying
Transforms - Verify that the specified Transformer Paths are valid", use the Windows Installer Utility Cleanup download or follow these instructions to remove it manually from the registry.

2.       Delete the module folder, usually located here: C:\Inetpub\wwwroot\PassagewaysFolder\Modules\ModuleName

3.       Delete the dll from the bin folder, usually located here: C:\Inetpub\wwwroot\PassagewaysFolder\bin\ Passageways.Modules.ModuleName.dll

This should be deleted after completing step 1.

4.       Delete the module database from the SQL Server.
           a.       Right click the database name and select 'Delete'
           b.       Check the 'Delete backup and restore history information for databases' & then 'OK'. 'Close connections' may also need to be checked if the delete does not succeed when only having the delete backup option selected.

5.       A script will need to be run to delete the module islands from portal pages from the Passageways Framework Database.
           a.       Take a backup of the Passageways Framework database. (Passageways or entitlementname_PortalFX)
           b.      Run the queries below for the appropriate module to see how many island instances are in the Passageways database, then delete these island instances from the 2 tables.

**Note how many records are returned in the SELECT statement as this should be the same number as DELETE script.**

Announcements

1. SELECT IslandID, PageID, PrefString, IslandInstanceID, DisplayText, ColumnPlacement, DisplayOrder, IconFileName, ColumnID
FROM PWPageIslands
WHERE (IslandID='PWGroupAnnouncements') OR (IslandID='PWMyGroupAnnouncements')

2. DELETE FROM PWPageIslands

WHERE (IslandID='PWGroupAnnouncements') OR (IslandID='PWMyGroupAnnouncements')

3. SELECT IslandID, RoleID
FROM PWIslandACL
WHERE (IslandID='PWGroupAnnouncements') OR (IslandID='PWMyGroupAnnouncements')

4. DELETE FROM PWIslandACL
WHERE (IslandID='PWGroupAnnouncements') OR (IslandID='PWMyGroupAnnouncements')

Assigned Tasks

1. SELECT      IslandID, PageID, PrefString, IslandInstanceID, DisplayText, ColumnPlacement, DisplayOrder, IconFileName, ColumnID
FROM         PWPageIslands
WHERE (IslandID='AssignedTasks') OR  (IslandID='MyAssignedTasks')

2. DELETE FROM PWPageIslands
WHERE (IslandID='AssignedTasks') OR (IslandID='MyAssignedTasks')

3. SELECT      IslandID, RoleID
FROM       PWIslandACL
WHERE (IslandID='AssignedTasks') OR  (IslandID='MyAssignedTasks')

4. DELETE FROM PWIslandACL
WHERE (IslandID='AssignedTasks') OR (IslandID='MyAssignedTasks')

Calendar

2. DELETE FROM PWPageIslands
WHERE (IslandID='PWGroupCalendar') OR (IslandID='PWWeeklyEvents')

3. SELECT IslandID, RoleID
FROM PWIslandACL
WHERE (IslandID='PWGroupCalendar') OR (IslandID='PWWeeklyEvents')

4. DELETE FROM PWIslandACL
WHERE (IslandID='PWGroupCalendar') OR (IslandID='PWWeeklyEvents')

Dashboards

2. DELETE FROM PWPageIslands
WHERE (IslandID='Passageways.Modules.DashboardCreator.Islands.ViewDashboard') OR (IslandID='Passageways.Modules.DashboardCreator.Islands.MyVisualizations')

3. SELECT      IslandID, RoleID
FROM       PWIslandACL
WHERE  (IslandID='Passageways.Modules.DashboardCreator.Islands.ViewDashboard') OR (IslandID='Passageways.Modules.DashboardCreator.Islands.MyVisualizations')

4. DELETE FROM PWIslandACL
WHERE (IslandID='Passageways.Modules.DashboardCreator.Islands.ViewDashboard') OR (IslandID='Passageways.Modules.DashboardCreator.Islands.MyVisualizations')

Discussions

1. SELECT IslandID, PageID, PrefString, IslandInstanceID, DisplayText, ColumnPlacement, DisplayOrder, IconFileName, ColumnID
FROM PWPageIslands
WHERE (IslandID='PWGroupDiscussionBoards')

2. DELETE FROM PWPageIslands
WHERE (IslandID='PWGroupDiscussionBoards')

3. SELECT IslandID, RoleID
FROM PWIslandACL
WHERE (IslandID = 'PWGroupDiscussionBoards')

4. DELETE FROM PWIslandACL WHERE (IslandID = 'PWGroupDiscussionBoards')

Expense Reports

1. SELECT IslandID, PageID, PrefString, IslandInstanceID, DisplayText, ColumnPlacement, DisplayOrder, IconFileName, ColumnID
FROM PWPageIslands
WHERE (IslandID='Passageways.Modules.ExpenseTracking.MyExpenseReports') OR (IslandID='Passageways.Modules.ExpenseTracking.ApproveExpenseReports') OR (IslandID='Passageways.Modules.ExpenseTracking.PayExpenseReports')

2. DELETE FROM PWPageIslands
WHERE (IslandID='Passageways.Modules.ExpenseTracking.MyExpenseReports') OR (IslandID='Passageways.Modules.ExpenseTracking.ApproveExpenseReports') OR (IslandID='Passageways.Modules.ExpenseTracking.PayExpenseReports')

3. SELECT      IslandID, RoleID
FROM       PWIslandACL
WHERE  (IslandID='Passageways.Modules.ExpenseTracking.MyExpenseReports') OR (IslandID='Passageways.Modules.ExpenseTracking.ApproveExpenseReports') OR (IslandID='Passageways.Modules.ExpenseTracking.PayExpenseReports')

4. DELETE FROM PWIslandACL
WHERE (IslandID='Passageways.Modules.ExpenseTracking.MyExpenseReports') OR (IslandID='Passageways.Modules.ExpenseTracking.ApproveExpenseReports') OR (IslandID='Passageways.Modules.ExpenseTracking.PayExpenseReports')

Form Builder

1. SELECT IslandID, PageID, PrefString, IslandInstanceID, DisplayText, ColumnPlacement, DisplayOrder, IconFileName, ColumnID
FROM PWPageIslands
WHERE (IslandID='Passageways.Modules.FormBuilder.FormManager.MyFormsLibrary') OR (IslandID='Passageways.Modules.FormBuilder.FormManager.MyForms')

2. DELETE FROM PWPageIslands
WHERE (IslandID='Passageways.Modules.FormBuilder.FormManager.MyFormsLibrary') OR (IslandID='Passageways.Modules.FormBuilder.FormManager.MyForms')

3. SELECT IslandID, RoleID
FROM PWIslandACL
WHERE (IslandID='Passageways.Modules.FormBuilder.FormManager.MyFormsLibrary') OR (IslandID='Passageways.Modules.FormBuilder.FormManager.MyForms')

4. DELETE FROM PWIslandACL
WHERE (IslandID='Passageways.Modules.FormBuilder.FormManager.MyFormsLibrary') OR (IslandID='Passageways.Modules.FormBuilder.FormManager.MyForms')

Help Desk

1. SELECT      IslandID, PageID, PrefString, IslandInstanceID, DisplayText, ColumnPlacement, DisplayOrder, IconFileName, ColumnID
FROM         PWPageIslands
WHERE     (IslandID = 'PWSubmitHelpRequest') OR (IslandID = 'PWMyWorkOrders') OR (IslandID='MySubmittedWorkOrders')

2. DELETE FROM PWPageIslands
WHERE     (IslandID = 'PWSubmitHelpRequest') OR (IslandID = 'PWMyWorkOrders') OR (IslandID='MySubmittedWorkOrders')

3. SELECT IslandID, RoleID
FROM PWIslandACL
WHERE (IslandID = 'PWSubmitHelpRequest') OR (IslandID = 'PWMyWorkOrders') OR (IslandID='MySubmittedWorkOrders')

4. DELETE
FROM PWIslandACL
WHERE (IslandID = 'PWMyWorkOrders') OR (IslandID='MySubmittedWorkOrders') OR (IslandID='PWSubmitHelpRequest')

Meeting Packets

1. SELECT IslandID, PageID, PrefString, IslandInstanceID, DisplayText, ColumnPlacement, DisplayOrder, IconFileName, ColumnID
FROM PWPageIslands
WHERE (IslandID='Passageways.Modules.MeetingPackets.Islands.BoardPacketViewer') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.PendingPacketForApproval') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.ConfigurePendingSectionIsland') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.AuditTrail') OR (IslandID='Passageways.Modules.Meetings.Islands.MyMeetings') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.BoardPacketCreator') OR (IslandID='Passageways.Modules.Meetings.Islands.AgendaViewer')

2. DELETE FROM PWPageIslands
WHERE (IslandID='Passageways.Modules.MeetingPackets.Islands.BoardPacketViewer') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.PendingPacketForApproval') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.ConfigurePendingSectionIsland') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.AuditTrail') OR (IslandID='Passageways.Modules.Meetings.Islands.MyMeetings') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.BoardPacketCreator') OR (IslandID='Passageways.Modules.Meetings.Islands.AgendaViewer')

3. SELECT IslandID, RoleID
FROM PWIslandACL
WHERE (IslandID='Passageways.Modules.MeetingPackets.Islands.BoardPacketViewer') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.PendingPacketForApproval') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.ConfigurePendingSectionIsland') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.AuditTrail') OR (IslandID='Passageways.Modules.Meetings.Islands.MyMeetings') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.BoardPacketCreator') OR (IslandID='Passageways.Modules.Meetings.Islands.AgendaViewer')

4. DELETE FROM PWIslandACL
WHERE (IslandID='Passageways.Modules.MeetingPackets.Islands.BoardPacketViewer') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.PendingPacketForApproval') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.ConfigurePendingSectionIsland') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.AuditTrail') OR (IslandID='Passageways.Modules.Meetings.Islands.MyMeetings') OR (IslandID='Passageways.Modules.MeetingPackets.Islands.BoardPacketCreator') OR (IslandID='Passageways.Modules.Meetings.Islands.AgendaViewer')

Photos

1. SELECT IslandID, PageID, PrefString, IslandInstanceID, DisplayText, ColumnPlacement, DisplayOrder, IconFileName, ColumnID
FROM PWPageIslands
WHERE IslandID='PWPhotoAlbum'

2. DELETE FROM PWPageIslands
WHERE IslandID='PWPhotoAlbum'

3. SELECT      IslandID, RoleID
FROM       PWIslandACL
WHERE  IslandID='PWPhotoAlbum'

4. DELETE FROM PWIslandACL
WHERE IslandID='PWPhotoAlbum'

Polls

2. DELETE FROM PWPageIslands
WHERE (IslandID='PWGroupPoll') OR (IslandID='PWGroupPollResults')

3. SELECT IslandID, RoleID
FROM PWIslandACL
WHERE (IslandID='PWGroupPoll') OR (IslandID='PWGroupPollResults')

4. DELETE FROM PWIslandACL
WHERE (IslandID='PWGroupPoll') OR (IslandID='PWGroupPollResults')

Products & Services

1. SELECT      IslandID, PageID, PrefString, IslandInstanceID, DisplayText, ColumnPlacement, DisplayOrder, IconFileName, ColumnID
FROM         PWPageIslands
WHERE   (IslandID='PWProductComparison') OR (IslandID='PWProductHighlight')

2. DELETE FROM PWPageIslands
WHERE (IslandID='PWProductComparison') OR (IslandID='PWProductHighlight')

3. SELECT      IslandID, RoleID
FROM       PWIslandACL
WHERE  (IslandID='PWProductComparison') OR (IslandID='PWProductHighlight')

4. DELETE FROM PWIslandACL
WHERE (IslandID='PWProductComparison') OR (IslandID='PWProductHighlight')

Read Receipt

2. DELETE FROM PWPageIslands
WHERE (IslandID='Passageways.Modules.ReadReceipt.ViewReport') OR (IslandID='Passageways.Modules.ReadReceipt.ViewItem')

3. SELECT      IslandID, RoleID
FROM       PWIslandACL
WHERE (IslandID='Passageways.Modules.ReadReceipt.ViewReport') OR (IslandID='Passageways.Modules.ReadReceipt.ViewItem')

4. DELETE FROM PWIslandACL
WHERE (IslandID='Passageways.Modules.ReadReceipt.ViewReport') OR (IslandID='Passageways.Modules.ReadReceipt.ViewItem')

Reservations

1. SELECT IslandID, PageID, PrefString, IslandInstanceID, DisplayText, ColumnPlacement, DisplayOrder, IconFileName, ColumnID
FROM PWPageIslands
WHERE IslandID='ReservationObjects'

2. DELETE FROM PWPageIslands
WHERE IslandID='ReservationObjects'

3. SELECT      IslandID, RoleID
FROM       PWIslandACL
WHERE  IslandID='ReservationObjects'

4. DELETE FROM PWIslandACL
WHERE IslandID='ReservationObjects'

Vendor Management

2. DELETE FROM PWPageIslands

WHERE (IslandID='Passageways.Modules.VendorManagement.Islands.BrowseVendors') OR (IslandID='Passageways.Modules.VendorManagement.Islands.MyVendors')

3. SELECT      IslandID, RoleID
FROM       PWIslandACL
WHERE  (IslandID='Passageways.Modules.VendorManagement.Islands.BrowseVendors') OR (IslandID='Passageways.Modules.VendorManagement.Islands.MyVendors')

4. DELETE FROM PWIslandACL
WHERE (IslandID='Passageways.Modules.VendorManagement.Islands.BrowseVendors') OR (IslandID='Passageways.Modules.VendorManagement.Islands.MyVendors')

Verify that pages with these islands do not error. If so, please contact Passageways Support by emailing support@passageways.com or submitting a ticket through the Support Center.

Articles in this section

Comments

Articles in this section

Related articles