Why don’t I see any Help Desks when configuring the Submit Help Desk Requests Island?
Why is the Configure this Island action disabled when I access the Actions button on a Submit Help Desk Request island?
Why don’t I receive any alerts when a user submits a request to a Help Desk that I am a technician of?

Why don’t I see any Help Desks when configuring the Submit Help Desk Requests Island?

Updated October 18, 2016 13:51

A: You must be the owner of the help desk in order to see it in the drop down when configuring the Submit Help Desk Requests Island.

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