Articles in this section

• HD v4.3 - Technicians are Unable to Delete Help Desk Ticket Attachments
• HD v4.3 - Move Help Desk Ticket Custom Field Error
• HD v4.3 - Any User Can View Help Desk Ticket Via URL
• HD v4.3 - Help Desk Ticket Alerts Sent to Deactivated Technicians
• HD v4.3 - Help Desk Ticket Alerts Not Sent if No Technician is Assigned to Ticket
• HD v4.3 - Sorting by Requestor or Technician Not Working Correctly
• HD v4.3 - No Confirmation when Deleting a Help Desk from Module Tools
• HD v4.3 - Help Desk 'New Comment Added' Alerts not Sent if Custom Field Dropdown List has no Default Value
• HD v4.3 - Submitted Help Desk Ticket Notification Fields are Out of Order
• HD v4.3 - Columns Display on My Help Desk Request Island even if Set to Not Display: Status, Date Submitted, Requestor, & Assigned Technician