This article can be used to obtain tracked EIM conversations for a specific user. This information can then be exported to an Excel spreadsheet for easier viewing.
1. Grab the userid from the Passageways/PortalFX Database PWUser table.
2. Use the following script on the EIM Database
SELECT OriginatingUserID, OriginatingLogin, OriginatingIP, MessageText
where originatinguserid ='useridhere'
3. The MessageText column is where the information resides.
4. You can also pull messages that that user received by changing orginatinguserid to destinationuserid.