How To: Change the portal's Favicon

This is article is to give you instructions on how to add your own custom favicon to the portal.

**Important note**  You will need access to your web server to complete the steps in this article. 

Once you have your image ready, complete the steps below. Please note that you can use any image but the file will need to be titled favicon.ico in order to work. You will need to create a copy and rename the original favicon.ico file so the new image can be accessed. 

NOTE : If your new icon doesn't “show up” right away after completing the steps below, don't panic. There is a caching issue for icons in Windows that can cause this. Once the browser cache is sufficiently cleared (for the favicon this can sometimes take a while, it gets pretty heavily cached) you should see the image change.

Step 1 - Log on to your web server

Step 2 - Go to your IIS Manager

Step 3 - In IIS, click on the Sites folder

Step 4 - With your sites now all listed, select the portal site where you would like the favicon to reside. 

Step 5 - Right click the website and select Explore to navigate to that folder 

Step 6 - Upload your new favicon to that location at the root of the folder. 

ex. Drive:\inetpub\wwwroot\Production Portal\favicon.ico

After that, refresh your portal and you should see the new favicon displayed.